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Your customers send voice notes at midnight, fragmented DMs, and images of what they want. Rezva reads all of it — understands it, confirms the details, and writes the record. Without anyone typing a thing.
WhatsApp text, voice note, image, or ten messages sent in pieces. Every format, every channel, every dialect — accepted without configuration.
Voice notes, fragmented messages, and regional dialects — assembled, understood, and classified before responding. If pieces arrive separately, Rezva waits and combines them into one complete input.
If something is missing — size, address, quantity — Rezva asks in the customer's dialect. The order is only confirmed when every field is complete and the customer has agreed.
A structured row appears in Google Sheets. The merchant gets a Telegram notification. Every field filled. Every order traceable. Nothing typed by hand.
Every conversation builds a profile — automatically. By the fifth order, Rezva knows this customer's dialect, their preferred sizes, how they like to communicate, and their full order history. No one entered this. It assembled itself.
Name, phone, dialect, preferred payment method, order history, total spent, favorite products, tone of communication — formal, casual, or brief.
Every interaction updates the profile. Nothing needs to be logged manually.
Every customer has a trust score from 0 to 100 — built from their own behavior over time.
A customer with 10 successful orders and no issues is treated differently from a first-time unknown number. The system adapts automatically.
Every confirmed order carries a confidence level — how certain Rezva is that the order details are complete and accurate.
Low-confidence orders are flagged for merchant review before they're logged. High-confidence orders write themselves.
Monthly tabs in Arabic. Each order lands as a structured row — product, size, address, payment method, customer name, order total, and status. Updated in real time, from every channel.
Generate downloadable files from export history for selected orders, date ranges, customers, products, risk reviews, or dispatch batches. Google Sheets stays live; files are created on demand.
When an order comes in, a payment receipt arrives, or something needs your attention — Rezva sends a Telegram notification with the full details. Approve, reject, or block without switching apps. For merchants who want fast actions from their phone, without sitting at a desk.
Your orders. Handled automatically.
Starting from the first message.